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Saving for that much needed holiday needn’t be a chore anymore. SAA Voyager, Africa’s largest and most popular frequent flyer loyalty programme has entered into a partnership with TOTAL South Africa – its first such partnership with a fuel retail company. The good news is each time you fill up at a participating TOTAL service station; you earn 1 SAA Voyager Mile for every 1 litre of fuel purchased.
How to earn SAA Voyager Miles when purchasing fuel at a participating TOTAL Service Station
As a SAA Voyager member you can earn SAA Voyager Miles at participating TOTAL retail service stations in three ways:
At selected service stations you can claim your Miles on selected electronic payment terminals on the forecourt.
At selected service stations you can only claim your Miles in-store at selected electronic payment terminals. (Fuel Claims only).
If for any reason your till slip printed with a decline message or no message at all, or you paid cash you need to follow a manual claim process.
A form completed via the Total Services App. (New quick and easy way to claim)
For more details click on “How do I earn SAA Voyager Miles at TOTAL” below.
Important to remember:
Only fuel purchases at TOTAL will earn you Miles, not purchases made at TOTAL forecourt convenience stores.
Fuel transactions must not exceed 200 litres, per transaction, per fill, per day (within a 24 our period);
Multiple submissions are allowed up to a limit of 200lt per day i.e. 50lt in morning and 50lt in afternoon;
Vehicles with a tank capacity exceeding 200 litres are not eligible to earn Miles;
Till slips (including point of sale and / or electronic payment terminals):
Duplicate till slips are not deemed as valid, only original TOTAL Service Station till slips are accepted;
Till slips not stamped on the front and that has not been completed / filled in with the members name, surname, SAA Voyager number and date of transaction will be rejected;
If the date of the transaction does not match the date filled in on the stamp the claim will be rejected;
Manual claims are required for cash transactions or when no Miles have printed on the till slip. The following rules apply:
Customers must complete the online TOTAL Claim form via www.flysaa.com;
Valid till slips including the TOT reference number must be emailed to [email protected] and cannot be submitted via the SAA Voyager website;
Till slips that were not submitted within 48 hours of the transaction being finalised will be rejected;
Members can only earn Miles once per transaction and duplicate submissions of the same transaction will be rejected;
Members can only earn Voyager Miles in their personal capacity and not on behalf of another member or business;
Programme specific Terms and Conditions can be found on www.flysaa.com or you can simply click on “Terms and Conditions” at the bottom of this page.
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