At Total we strive to give you the best possible service. Our Customer Care Agents are available to assist with your enquiry, complaint, compliment, or placing an order.
You can contact us by completing the form provided or on any of the numbers below.
Customer Service staff are available from 07h00 to 19h00 from Monday to Saturday and from 07h00 to 13h00 on Sundays and public holidays. Only emergency calls are handled outside these hours.
Total Customer Care Centre contact details are:
South Africa: 0860 111 111
Namibia: 0800 300 641
Botswana: 0800 600 688
Lesotho: 800 22019
Swaziland: 800 5100
Fax: 0860 111 112
Mail Address: PO Box 579, Saxonwold, Sandton, 2132
Physical Address: Total House, 3 Biermann Avenue, Rosebank, Gauteng, 2196