Prevention is better than cure
Selecting appropriate fuels and lubricants saves time and money.
Even when the customer selects the best available product and applies it incorrectly it may not have the desired effect and could possibly lead to the customer ending up with engine and system failure.It is for this reason that the technical team is available to help customers make the decisions needed to prevent the associated problems.
- An every-moment assistance
The Technical advisors also accompany sales staff when calling on customers. They are continuously in contact with Original Equipment Manufacturers, and the TOTALF Group's Paris head office to keep abreast of the latest developments in lubricant technology and application.
- A full-assortment of services
Additional services offered by the Technical Division include:
- Assisting with the compilation of technical bulletins for use by the marketing staff
- Failure analysis
- Product and quality investigations
- Involvement in product or technical -related claims against the company
- Product recommendations
- Compiling lubrication surveys
TOTAL is aware of the risks associated with selecting the incorrect lubricant for a particular application. A hotline is available whereby the Technical Division can assist with telephonic enquiries.
The number to call is: 0860 111 111 | 
